By converting break/fix, installation and parts information into an AnswersAnywhere knowledge solution, technicians can find the information they need instantly, vastly reducing time on site for service visits.
AnswersAnywhere is a Knowledge-as-a-Service solution that gives technicians instant access to installation manuals, safety bulletins, technical tips, service manuals, parts catalogues, fault-finding charts and in-house procedures.
typical reductions in time on site
average reduction in service costs
customer satisfaction based on ROI
By significantly improving the efficiency and effectiveness of your service technicians, they can complete more jobs per day and increase overall profit margins for your organization.
Having all the information your technicians need right at their fingertips ensures hassle-free repairs, allowing technicians to provide a higher standard of professional service for your customers.
Instant access to the technical and parts information your technicians need at the point of service means faster fixes, fewer incorrect part orders and fewer return visits.
October 02, 2017